CLEANING PROCEDURES AND CORONAVIRUS

Here at ROAMERICA we are committed to the health and safety of our customers and employees. We are taking extra special care in the cleaning and detail of your campervan rental. We are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions to protect our customers, employees and the communities where we operate. We ensure our workers are trained in how to use and dispose of cleaning chemicals and the use of (PPE) personal protect equipment. We are remaining vigilant in upholding these practices and will take additional precautions as recommended by the Centers for Disease Control & Prevention (CDC) and local governments.

We have enhanced our campervan fleet cleaning practices:

  • All vehicle fabric undergoes (high heat) steam cleaning at the return of every trip.
  • We use an Ozone Generator for Virus Disinfectant and Odor Eliminator at the return of every trip.
  • We’ve added alcohol based hand sanitizers throughout our shop and are reminding employees daily to take important hygiene steps including vigorous hand washing.
  • We are wearing protective cloth mask’s and gloves during customer/vendor interaction.
  • Enforce employees stay home when feeling ill and will request temperature checks before return.
  • Cleaning all touch points (hard and soft surfaces, electronics, dashboards, seat belts, door handles, steering wheels, linens, kitchen wear, etc.) with current hospital grade cleaning solutions and disinfectants approved by the CDC.
  • Professional laundry service used for cleaning all linens – washed at 160 degrees or above with detergent to kill bacteria and viruses.

With CDC prevention measures in place, we are confident in making sure the health and wellbeing of you and your family are safe to explore the open road during and after your campervan rental adventure!

  • Definitely a 5 out of 5! The van performed impeccably and the service was spot on. I would... read more

    Kate F. Avatar
    Kate F.
    4/09/2019

    We has a great trip in Delta van to the Oregon desert. Delta kept us warm at night, and had... read more

    John L. Avatar
    John L.
    3/16/2019

    ROAM is awesome! The vans have everything you could want and are so easy to set up. I can't wait... read more

    Maya B. Avatar
    Maya B.
    7/13/2017
  • ROAMERICA is absolutely terrific. From the moment we contacted Gretchen to the final goodbye, everything was perfect. They went out... read more

    Matt C. Avatar
    Matt C.
    7/13/2018

    One of the best travel experiences available. I can't say enough great things about them. They pickup and drop off... read more

    Bo T. Avatar
    Bo T.
    7/13/2018

    I've used ROAM for two of my adventures. They are awesome. Gretchen and Taylor always make sure we are well... read more

    Silas S. Avatar
    Silas S.
    7/13/2017
  • The folks and the camper vans at Roamerica are THE BEST! We flew in from Philly to rent a van... read more

    Jennifer H. Avatar
    Jennifer H.
    7/13/2018

    Great service and great vans! We ran Bravo van through its paces on a week long jaunt down through The... read more

    Will H. Avatar
    Will H.
    11/22/2018

    5 star ratingTaylor is awesome, the vehicles are awesome, Oregon is awesome. Im by no means the outdoors type, but ROAMERICA made... read more

    Randall A. Avatar
    Randall A.
    6/03/2019
  • 5 star ratingROAMERICA provided a seamless rental experience for my friend and I during an offseason weekend trek to the Oregon coast.... read more

    Christopher N. Avatar
    Christopher N.
    12/12/2018

    Love it there is so much room for 4 people

    Ruby L. Avatar
    Ruby L.
    4/13/2019

    Awesome customer service! Great people! The van came very well stocked if someone were to fly in and... read more

    Brian W. Avatar
    Brian W.
    7/13/2016
  • Alex and I flew in from the East Coast. The process was seamless. Gretchen and Taylor were... read more

    Aimee H. Avatar
    Aimee H.
    9/13/2018

    5 star ratingI rented a van from ROAMERICA on Memorial Day weekend for a trip to The Wallowas. The campervan came fully... read more

    Dani C. Avatar
    Dani C.
    6/17/2017

    Perfect way to explore the PNW. Taylor and Gretchen were amazing to work with. The vehicle performed... read more

    Amanda H. Avatar
    Amanda H.
    8/18/2018
  • Great staff, great fleet of vans, and an incredible experience. We look forward to our next trip!

    Evan W. Avatar
    Evan W.
    5/13/2019

    we spent a week traveling Washington. Our van had everything we needed. we stayed at remote campsites and stayed... read more

    SaundraTim N. Avatar
    SaundraTim N.
    8/20/2018

    I was absolutely blown away by the level of customer service and support provided by Roamerica. The team is... read more

    Justin S. Avatar
    Justin S.
    5/13/2019